Who sets what?
| Role | Setting | How to check |
|---|---|---|
| Host or admin | Automated and translated captions are enabled on an eligible account or add-on. | Use Zoom’s portal instructions. A locked setting needs an admin to change it. |
| Host or admin | Japanese and English are available as the needed speaking and output languages. | Under Edit translation languages, check both directions if the meeting needs them. |
| Speaker | The speaking language matches what they’re saying. | Set the input language before doing the test. Check it again when switching languages. |
| Listener | Captions are visible, and the output language is correct. | Zoom documents translated caption viewing in supported desktop and web apps. Check the viewing requirements. |
Run a test that catches both kinds of error
Have one speaker say “The room opens at ten” while the other reads Japanese captions. Then say 受付は十一時に始まります。 (“Registration starts at eleven.”) and read it back from English captions. Keep the subject and number different so you know you’re not seeing an old line or hearing the answer you expected.
If ordinary captions appear in the wrong language, fix the input first. If the original looks right but the translation menu doesn’t show the target you need, ask the host to check the enabled pairs. People watching the same meeting can have different output settings.
When to choose a different setup
If you’re a guest and can’t get the host to enable the feature, plan for chat or use a different app the group can test. For a spoken rendition, use Zoom’s separate Voice Translator documentation and check the licence and device requirements.
Why choose Hanashi?
Zoom handles a meeting between people already on the invite. If you want relaxed one-to-one conversation with someone you haven’t met, Hanashi is designed to help you pick a Japanese host by interest and follow the exchange through captions and translation.
Bring a topic like games you grew up playing rather than an agenda full of details to capture. Current signup is early access.